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Triangles Can Help or Hurt Communication

Sometimes when we want to talk with someone, we assume they wouldn’t understand, or worse still, wouldn’t listen. Maybe they’d even fire back some criticism at the messenger so they didn’t have to deal with the message. So we send our message through a third party. This is called a ricochet message, or a bank shot, but these terms imply it just happens once. Usually messages keep coming this way, …Read More